FAQ

What is the 5-day email course about?

Our 5-day email course is designed to help small and medium-sized businesses improve their customer service strategies. Each day focuses on a different aspect of customer care, from setting the right tone to mastering proactive customer service. By the end of the course, you'll have actionable tips to elevate your customer experience.
How does the 5-day course work?

Once you sign up, you'll receive one email per day for five days. Each email will cover a key topic related to customer service, along with actionable advice you can apply immediately to your business. The course is completely free for all subscribers from October 1st to October 31st.
Who is this course for?

This course is ideal for small to medium-sized business owners and decision-makers who want to set up a great foundation for their customer service processes and improve their customer service strategies. If you're looking to build stronger relationships with your customers and increase client satisfaction, this course is for you!
How long will I have access to the course?

Each lesson will be delivered via email and is yours to keep, so you can refer back to it at any time. Once you receive the emails, you'll have lifetime access to the content.
Can I take the course if I miss the October sign-up period?

The free 5-day course is only available for subscribers who sign up between October 1st and October 31st. After that, the freebie will change, but you can still benefit from a new exclusive offer each month when you subscribe.
How much does the course cost?

The 5-day email course is completely free for all subscribers during the October sign-up period. After October, we’ll continue offering valuable freebies for subscribers as part of our free membership tier.
What makes this course different from other customer service training?

This course is led by a professional with 14+ years of experience in customer service and a Master’s degree in digital communications. It’s designed specifically for small and medium-sized businesses, with practical, proven strategies that are easy to implement and deliver real results.
Will there be additional courses in the future?

Yes! This 5-day course is just the beginning. We’re building a full range of in-depth courses designed to take your customer service skills to the next level. Stay tuned for more updates and future offerings.
What if I need more personalized support?

We will soon offer 1-on-1 consulting services for businesses that need customized advice and strategies. In the meantime, you can reach out to us via e-mail or Instagram and we will gladly help you and give you some tips!
How can I stay updated on future courses and content?

By signing up for our email list, you’ll receive updates on future courses, exclusive offers, and valuable customer service tips. Plus, you'll be the first to know about our monthly freebies!
What is Happy Client Hub?

Happy Client Hub is an online platform dedicated to helping small and medium-sized businesses improve their customer experience. Through our courses, blog, resources, and community, we provide practical tools and strategies to help businesses enhance their communication and relationships with clients.
How can I contact you if I have more questions?

You can reach us via e-mail or on Instagram. Whether you have questions about our courses, consulting services, or any other aspect of our business, we’d be happy to help!
What can I expect to find on your website?

Our website is currently in development, with the aim to offer a variety of resources aimed at improving customer service, including online courses, blog posts, a resource library with downloadable materials, and a 1-on-1 consulting service. Soon, we’ll also be launching a community space where you can network with other business owners and decision-makers.
Who is your content for?

Our content is designed for small to medium-sized business owners and decision-makers who want to enhance their customer experience. Whether you’re looking to improve communication with clients, build customer loyalty, or provide more efficient service, our resources are tailored to your needs.
Is there a fee for joining the community or accessing resources?

While many of our resources and the 5-day course are available for free, we’ll also be offering a membership option in the future. The free tier will include monthly freebies, while the paid tiers will unlock even more exclusive content, advanced courses, and community features.
How can I join your community?

We are working on launching an exclusive online community where members can network, share insights, and learn from one another. You’ll be able to join by signing up through our website when the community becomes available.
Do you offer in-person training or events?

Currently, all of our courses and resources are available online. However, we plan to host in-person gatherings in the future, with a focus on bringing together small business owners to discuss customer experience trends and best practices. Stay tuned for updates on upcoming events!
Do you offer resources outside of the courses?

Yes! Very soon our resource library will include a wide range of helpful tools, templates, and free downloads to assist with your customer service efforts. We also link to valuable external resources, making our website a one-stop hub for everything related to customer experience.